About Unified Communications

Unified communications systems typically include the means to integrate real-time or near-real time unified messaging, collaboration and interactive systems. For example, a single user can access a variety of communication applications such as e-mail, SMS, video, fax, voice, and others through a single user mailbox. Additionally, unified communications has expanded to incorporate collaboration and other interactive systems such as scheduling, workflow, instant messaging and voice response systems. Unified communications also provide the integration through multiple devices. For example, many service features, options, and user accounts are as readily available to you from your PDA, laptop or other wireless device, as if you were using your desktop PC.

What you need

DataCore continues to thrive in UCC by partnering with leading global vendors in the market, including both Cisco, Avaya and Microsoft, that offer distinctly different approaches to UCC. Datacore offers their clients the choice between these approaches and also offers a mix of the two models, focusing on the best product set for each client’s requirements, including elements from a range of other vendor partners.

As unified communications solutions are deployed, employees will work more productively, reachable wherever they are by whatever communications method they prefer. At the same time, communications-enabled business processes will transform your business by integrating collaboration tools into existing processes.

Light on your wallet

Independent studies show that by implementing a unified communications solution, business can reduce travel, training, real estate, telephony and audio conferencing by as much as 40 percent, voice mail costs by nearly 60 percent and IT by up to 30 percent. You’ll see an improved return on investment as you enhance operational efficiency, consolidate systems and drive down business expenses.

Voice and messaging infrastructure is a mission-critical for all businesses. Our UC life cycle approach provides a strategy to keep your current environment up and running while transitioning your unified communications and collaboration systems to a future state.